NOC Manager - SMC | ITIL® | Power BI Analyst | CWNP Certified | Automation & SLA Expert | HCPP/HCPA | CCNA Wireless & Routing
Telecommunications Operations Executive Manager leading critical operations across Fixed Access, RAN, WiFi, and Fiber networks.
"Operational excellence isn't a fixed point — it's a frontier of constant evolution, powered by automation, insight, and empowered teams."— Samir A. Musa
Telecommunications Operations Executive Manager leading critical operations across Fixed Access, RAN, WiFi, and Fiber networks.
Boosting efficiency and scale with automation and data-driven insights.
Streamlining operations through smart automation and strategic insight.
Over a decade of building resilient, intelligent, and future-ready network operations
Directed 24/7 Fixed Access, RAN, WiFi & Fiber NOC operations, achieving 98% SLA compliance while leading strategic initiatives that serve 500K+ users with zero downtime.
WiConnect • Saudi Arabia • Jan 2017 – Present
Led backhaul networks (PMP/PTP, VSAT) & NOC teams, improving operational efficiency by 25% while maintaining critical infrastructure across RAN and Data Access domains.
WiConnect • Saudi Arabia • Jan 2012 – Sep 2017
Executed RF testing, CPE installs & site surveys, gaining hands-on experience with PTP microwave projects and commissioning documentation for newly integrated RAS systems.
Bayanat Al-Oula • Saudi Arabia • Apr 2008 – 2009
Industry-recognized credentials demonstrating technical expertise and domain mastery
Enterprise-grade solutions delivering automation and operational efficiency
Managed and implemented the WiFi infrastructure for Hajj pilgrims, providing seamless connectivity for over 500, 000 users with zero outages during the event.
500K+ Users • 0 Outages • 98% Uptime
Comprehensive automation platform integrating network monitoring, incident response, and automated ticketing for HUAWEI PTP Microwave systems.
30% Faster MTTR • 24/7 Monitoring • 98% SLA Compliance
Created a comprehensive Power BI dashboard for real-time network monitoring, performance analysis, and SLA compliance tracking across multiple networks.
50+ KPIs Tracked • 24/7 Real-time Monitoring • 20 Network Systems
Led logic design and KPI definition for fault management workflows within the MNS platform, ensuring real-time operational efficiency. Architected with multi-level fault and classification trees for precise fault isolation.
50+ Engineers • 4 Fault Levels • 7 Hardware Levels
Python-based automation framework to visualize and analyze connectivity across telecom devices. Developed ingestion pipelines and logic trees for device classification and recursive path dependencies.
10K+ Devices • 7+ Report Types • 100% Automated
Automated password auditing and rotation across 16, 000+microwave devices to support nationwide compliance. Developed SSH automation and adaptive Selenium flows for diverse firmware UI handling.
16K+ Devices • 5+ Firmware Types • 1000s Hours Saved
Technical proficiencies and domain knowledge that drive innovative solutions
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